Istanbul Operations Manager

We are presently seeking an experienced and skilled Operations Manager to manage the new and dynamic SeekersGuidance Istanbul Centre. The Centre hosts a variety of weekly Islamic classes and monthly programs for the local community, in addition to special events that are held throughout the year.

• Full-time (40 hours a week)
• Location: SeekersGuidance Istanbul Centre, Istanbul, Türkiye

Operational Management:

• Oversee all operational processes, in particular the scheduling and execution of classes and programs, both weekly and monthly.
• Maintain the physical upkeep of the centre, ensuring a welcoming and conducive learning environment, as per Organization policies and frameworks.

Team Leadership:

• Supervise a small team of administrative staff, teachers, and support personnel.
• Hire and train any needed employees, ensuring they are aligned with the Centre’s policies and objectives.

Coordination:

• Collaborate with the Media team to ensure all activities are captured and promoted, adhering to SeekersGuidance’s media processes and quality standards.
• Work with the Marketing team to promote classes and programs effectively, enhancing community engagement.
• Play a leading role in local Center outreach to the local community.
• Be the main liaison point / coordinator with other SeekersGuidance Global departments, including Academy, Tech, and Development, for Centre-related activities.

Academic Support:

• Assist in planning and organizing weekly classes, monthly programs, conferences, and yearly retreats.
  Ensure that the teachers record high-quality lessons and deliver them in a timely manner.

Financial Oversight:

• Oversee budgeting, reporting, and planning of all Centre operations.

Strategic Planning:

• Formulate strategic and operational objectives to enhance efficiency, quality, and student satisfaction.

• A minimum of 3-4 years of work experience as an Operations Manager or a similar role
• Experience in educational or religious community organizations is highly preferred
• Fluency in English and Arabic is a must
• Adequate knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Highly organized with the capacity to lead with effective decision-making
• Ability to work to a tight schedule
• Effective time management skills and the ability to multitask
• Professional and proactive work ethic
• Excellent interpersonal, written, and oral communication skills

• Reports to the Global Head of Operations for SeekersGuidance, as well as corollary reporting locally in Istanbul.

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