Academy Operations Manager

SeekersGuidance seeks a highly organized Academy Operations Manager to streamline operations at our dynamic online academy. This role involves refining processes, monitoring KPIs, and driving academic excellence.

• Full-time (40 hours a week)
• Location: Remote

• Course Development & Management: Oversee development and operational aspects of courses, ensuring alignment with academic standards and operational benchmarks. Facilitate content creation, quality assurance, and instructor engagement.
• Strategic Planning & Execution: Work with academy leadership to set objectives and key results (OKRs), and develop strategic plans that translate into actionable projects.
• Intra-organizational Collaboration: Coordinate with department heads to ensure cohesive strategies and facilitate cross-departmental collaborations.
• Platform & Project Management: Manage the Learning Management System (LMS), oversee technical projects, and analyze usage to optimize course offerings.
• Academic Planning & Quality Assurance: Collaborate with academic leaders to develop strategies that adhere to standards and oversee their implementation.
• Promotion & Outreach: Direct course promotion efforts to enhance visibility and increase enrollments.

• 3-4 years in operations management, preferably within education or community-focused organizations.
• Proven ability to develop and implement operational improvements.
• Strong leadership, decision-making, and problem-solving skills.
• Fluent in English; Arabic proficiency is a plus.
• Excellent organizational, time management, and multitasking abilities.
• Strong communication skills.

• Enhance course development and management to improve student engagement and satisfaction.
• Meet KPIs related to course enrollments, completion rates, and quality of instruction.
• Ensure successful execution of academic projects and strategies.

• Quarterly reviews with senior management to assess progress and adjust strategies as necessary.

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