Am I Allowed to Keep a Phone Potentially Replaced by the Seller for the Wrong Reason?

Answered by Ustadh Tabraze Azam

Question: Assalam alaykum

I may have potentially damaged my iphone’s silent switch by water damage. I took it to the Apple store but all they asked me was “What is the problem with it?”. I said the silent switch does not work. The adviser went through a check list, and to the best of my knowledge did not check for water damage. I perhaps should have mentioned that potentially it could have been damaged due to water damage. They ultimately replaced the phone. Am I therefore allowed to keep this device?

Answer: Wa alaikum assalam wa rahmatullah,

Yes, you can keep the device. Assume that the malfunction was not due to something you did, and that were further questioning necessary, it would have occurred.

And Allah Most High alone knows best.

[Ustadh] Tabraze Azam

Checked and Approved by Shaykh Faraz Rabbani

Ustadh Tabraze Azam holds a BSc in Computer Science from the University of Leicester, where he also served as the President of the Islamic Society. He memorised the entire Qur’an in his hometown of Ipswich at the tender age of sixteen, and has since studied the Islamic Sciences in traditional settings in the UK, Jordan and Turkey. He is currently pursuing advanced studies in Jordan, where he is presently based with his family.